A dairy processor in Australia, produces, markets and distributes a wide range of high-quality dairy products for both the domestic and international markets.

The high level of quality in the production of their products is what sets them apart from their competitors. This makes it essential to keep all their process lines running smoothly and not letting them fail, which may be the cause of a defective product.

In this case, it was their trade waste pump at their site that was requiring some attention.  It was not surprising after a life of over 10 years, that this unit was needing a little love and care, and a well-earned service.

Thankfully, for their sakes, Allflo had previously supplied a back-up pump to assist in times like these, to keep the process lines running smoothly, not causing any detrimental effects to their production.

Due to Allflo originally supplying the pump and their 70 years of combined experience, they were able to provide some assistance. After learning about the details of their situation, one of Allflo’s knowledgeable engineers went to the site, and assessed the pump. This was done by going through a checklist to see what was wrong with the workings of the pump and efficiently identified the problem. In summary, after being in use for over 10 years, this pump needed a well-earned service.

Our engineer gave the maintenance personnel an on-site training session on their pump to help them solve future problems. He also tailored the exact checklist he had used to identify the problem, to suit their application and gave it to them to use for future use. This was a big benefit for the customer, as it meant that if that pump were to ever break down in the future, they would be able to fix it themselves. This would save them both time and money and mean it would cause little disruption to their plant.

Dealing with Allflo proved to be a seamless process for this established dairy company. They were extremely happy with the assistance they received, getting their problem fixed in as quick a time as possible.

Ever need a little assistance or advice with your pumping problems? Give Allflo a call. One of our engineers will be able to give you a long-lasting solution that you can trust.

Free call on 1800 333 424 or flick us a message online here.