Decanting High-Viscosity Product for a NSW Start-Up

Industry: Manufacturing / Consumer Products
Application: High-viscosity liquid transfer and decanting
Solution: Air-operated diaphragm pump package with dispensing system

The Challenge

A new start-up in eastern New South Wales required a reliable way to transfer a high-viscosity shampoo from bulk drums into smaller retail bottles. With limited experience in pumping equipment, the client needed a complete, easy-to-operate solution that would support efficient production from day one.

The system needed to handle thick product consistently, minimise mess and waste, and be simple enough for a small team to operate with confidence.

The Solution

After finding Allflo online and speaking with our team, the client engaged Allflo to supply a fully integrated decanting system, including:

• Pump selection suited to high-viscosity product
• Suction and discharge lines
• Dispensing valves
• Air supply and control equipment

Recognising the client’s limited technical experience, Allflo provided remote commissioning support, using video calls and simple installation sketches to guide setup and operation. This ensured the system was installed correctly and operating efficiently without the need for on-site assistance.

The Outcome

The system was commissioned successfully, allowing the client to transfer and bottle product reliably and efficiently, with full confidence in daily operation. The production line was brought online quickly, enabling the business to supply wholesalers and retailers without disruption.

With a clear understanding of the equipment and ongoing support available from Allflo, the client was able to take ownership of the process and focus on growing their business.

Why It Worked

• Pump solution matched to high-viscosity product
• End-to-end system supply simplified decision-making
• Remote commissioning reduced cost and delays
• Ongoing technical support provided peace of mind

Need help transferring or decanting viscous products?